Privacy Policy and Cookies

1 - Presentation and right to information

Alvorada comum, Unipessoal, Lda (hereinafter referred to as Aveiro Moments) is concerned with the privacy of its customers and users of its online store. As part of the supply of products and services, Aveiro Moments needs to regularly collect some personal data from its customers, that is, information related to an identified or identifiable natural person (data holder), such as name, number of tax identification, telephone number, e-mail address, among others. However, we are aware that the use of your personal data requires use in a conscious manner and based on a relationship of trust. On the other hand, so that we can improve the performance of applications and the increasingly regular interaction of our customers through our Websites, we collect data from your computer, through small files known to the general public as cookies. The Privacy and Personal Data Protection Policy helps you understand how we collect, process and protect your personal data when you purchase our products / services or visit our Websites. You can obtain additional information or clarify any doubts about this Privacy and Personal Data Protection Policy by contacting Aveiro Moments through the following means:

Alvorada comum, Unipessoal, Lda
A / C Data Protection Department
Colunex Building Rua da Estrada Velha 932
4585-610 Recarei Portugal
or to the address of email:

Aveiro Moments is committed to protecting the privacy of its Customers and ensuring safe online experiences, during the purchase and use of its products and services, as well as in the use of its Websites.
Users are given the possibility to browse the Aveiro Moments website, without having to provide personal information. However, personal information may be required to provide certain services requested by users and Customers (online purchases, contact forms, etc.).
This Privacy and Personal Data Protection Policy helps you understand how we collect , we treat and protect your personal data when you visit our website and when, in general, you use our products / services. By making its personal data available to Aveiro Moments, the Client acknowledges and consents that it be processed in accordance with this Privacy and Personal Data Protection Policy and with the rules and principles contained in the terms and conditions of the services used.
To this extent and with regard to the processing of personal data, we advise the Client to read this Privacy Policy together with the Terms and Conditions that regulate the various services of Aveiro Moments.
If we intend to make any changes to this Policy, we will post those changes at and we recommend consulting the date of the last update, present at the end of this page.

Personal data

Personal Data means any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person (data holder). An identifiable person is one who can be identified directly or indirectly, namely by reference to an identification number or to more specific elements of his physical, physiological, psychological, economic, cultural or social identity.

Data collection

What data is collected by Aveiro Moments?

If you intend to make an online purchase, the personal data collected by Aveiro Moments are limited to the name and surname, telephone number and e-mail, but other data necessary to provide services, such as taxpayer number, among others, may be collected.

When is this personal data collected?

Personal data is requested when the Customer purchases or intends to purchase one of our services or perform certain features on Aveiro Moments’ Websites. Aveiro Moments respects the right to privacy and does not collect any personal information without prior consent. Some of the personal data is mandatory for the provision of the service. Aveiro Moments will inform you of this obligation and in the event of lack or incorrect supply of the required data, Aveiro Moments will not be able to provide the contracted service. The provision of incorrect or inaccurate data is your sole and total responsibility.

What is the purpose of collecting personal data?

As a rule, the personal data collected from Customers is intended for the provision of services and respective billing, for the management and evaluation of the contractual relationship with the Customer, for the adaptation of services to the needs and interests of the Customer, for communication, marketing or advertising by Aveiro Moments and / or third party companies (subcontractors). Your personal data will also be treated to answer your questions, suggestions or complaints.

Who is responsible for the processing of personal data?

The person responsible for the processing of personal data is Alvorada comum, Unipessoal, Lda.

Subcontractors and Transfer of Personal Data

Personal data, including databases and other operations, may, under legally defined terms and conditions, be hosted, shared and communicated to Third Parties.
– We may send you marketing initiatives and promotions, but only if you have indicated in your communication preferences that you are interested in the communications in question.
– We may also share information with companies that provide support services (for example, credit companies or courier management companies) and that help us market our services, (for example, transport providers). These companies may need personal information to carry out their respective functions. These companies are not allowed to use your information for any other purpose.
– We may disclose specific information upon government request, in response to legal action, if required by law, to protect the rights, property or security of others. We do not provide information to these entities or companies for commercial or marketing purposes.
– Personal data may also be made available to courts and other competent authorities, in strict compliance with the provisions of the law, particularly when they are necessary for the resolution of disputes and for activities related to the protection of public security, defense and security of the State and the prevention, investigation or detection of criminal offenses.
– Aveiro Moments may also use subcontractors for all or part of the purposes identified above, as well as for the maintenance, accommodation and management of its computer systems and equipment.
Under the terms allowed by the legislation that regulates the processing of personal data, these entities are obliged to keep confidentiality and guarantee security in relation to the data of Aveiro Moments Clients, and should not use this data for any other purpose, or for their own benefit, nor relate them to other data they have.

What is the period of retention of personal data?

Your personal data is kept only for the period of time necessary for the provision of the service and for the periods legally defined.

What are Cookies?

“Cookies” are small text files that are stored on the equipment (computer, tablet, mobile phone, etc.) through the internet browser (“browser”) and that are usually used to retain information about the visit to the website between different sessions (eg : preferences, pages visited, etc.).
Cookies are used by most sites on the internet with the ultimate goal of improving the user experience.

What type of Cookies are used on Aveiro Moments’ websites?

– Operating cookies: allow you to browse the website and use the applications and services that Aveiro Moments offers, such as accessing secure areas of the website. Without these cookies, services cannot be provided.
– Performance and analysis cookies: they allow easy and individualized navigation, as they keep the user’s preferences regarding the use of the website, so that it is not necessary to re-configure each visit. They also allow aggregated data to be obtained for statistical analysis and website improvement. – Social Cookies: on some pages of the Aveiro Moments website there are components that are made available by third parties (ex: Facebook, Youtube, etc.)
– Advertising Cookies: allow advertising to be targeted according to the interests of each user, by collecting internet browsing habits. In this way, the advertising available will correspond to your needs.
Some Cookies used on the website will be automatically deleted from the equipment when the browser session ends (called “session cookies”). Other types of Cookies will remain on your computer and make it possible to identify them on the next visit to the website (called “permanent cookies”).

How can you block the use of Cookies?

Your browser allows you to manage cookies in the configuration options, and you can even block all cookies from Aveiro Moments. However, by blocking Cookies, it will affect your experience as a user. We put at your disposal the links to the information pages that will allow you to configure your browser:

• Internet Explorer™:
• Safari™:
• Chrome™:
• Firefox™:
• Opera™:

Which entities can access the information collected by Cookies?

The information collected by cookies can be used by Aveiro Moments, its subcontractors or partners.

Marketing, Advertising and Communication

To inform the Client about new services, Aveiro Moments may use the following methods: Mail, telephone, e-mail, SMS or any other electronic communication service, unless the Client has opposed it.
In the request for quotation, order or electronic registration, the client may not authorize the processing of his personal data for the purposes of Marketing, Communication and / or Advertising.
The Client can also withdraw his consent at any time, simply by sending his request to:

Alvorada Comum, Unipessoal, Lda
A/C Departamento de Proteção de Dados
Edifício Colunex
Rua da Estrada Velha
4585-610 Recarei Portugal

or email address:

Right of access, correction, opposition and deletion of personal data

Under the terms of the applicable legislation, the Client is guaranteed the right of access to data that directly concerns him, being able to request its correction or amendment, by contacting the Data Protection Department of Aveiro Moments for this purpose. The Customer may, at any time, object to the treatment of the data, with the exception of those strictly necessary for the provision of services, and / or require the elimination of its data for marketing purposes or inclusion in lists of subscribers and information services. For this purpose, you must contact Aveiro Moments in writing or through the mail address

Security of personal data

Ensuring the confidentiality and security of Customer data is a constant concern for Aveiro Moments. Given the sensitivity of this information, Aveiro Moments prepared and informed all its employees about the company’s Privacy Policies on the Security of personal data.

Aveiro Moments also created a Data Protection Department, to monitor compliance with these policies and demanded the same level of compliance from subcontractors in relation to the processing of personal data.
From time to time, Aveiro Moments organizes awareness actions among its employees and subcontractors, in order to guarantee the maintenance of the rules applicable to the protection of personal data, having even created an Internal Regulation with guidelines on their confidentiality. Also the Aveiro Moments employees, as well as the subcontractors with whom Aveiro Moments has contracts, have assumed the commitment of not disclosing to third parties or using for purposes contrary to the law, any personal information of Aveiro Moments Customers whose knowledge is inherent to the exercise of their duties. its functions.

The establishment of teams and systems designed to ensure the security of information, creating and updating procedures that prevent unauthorized access, accidental loss and / or destruction of personal data, was also one of Aveiro Moments’ priorities.

Aveiro Moments is committed to respecting the legislation on the protection of the privacy of Customer data and to treating this data only for the purposes for which it was collected, as well as ensuring that this data is treated with adequate levels of security and confidentiality, under the terms of the applicable legislation and the conditions set by the National Data Protection Commission (CNPD). Any doubt or question that remains in relation to the applicable legislation, this entity (CNPD) should be contacted:

Comissão Nacional de Proteção de Dados
Av. D. Carlos I, 134 – 1.º
1200-651 Lisboa
or through the website:
or through the phone number: +351 213928400

Despite the security measures implemented, we warn that the data circulating on the Internet is not fully protected against possible diversions, and the communication of access passwords, passwords, confidential codes and any sensitive information carried out under the sole responsibility of the Customer.

You can also, at any time, request the anonymization of your data and withdraw your consent for these data to be processed, and for that purpose you should contact the Aveiro Moments Data Protection Department.

Aveiro Moments undertakes to respect the legislation regarding the protection of the privacy of Customer data and to treat this data only for the purposes for which it was collected, as well as to ensure that this data is treated with adequate levels of security and confidentiality, under the terms of the applicable legislation and the conditions set by CNPD.

Bearing in mind the great concern and commitment shown by Aveiro Moments in the defense of privacy issues, several security measures, of a technical and organizational nature, were adopted in order to protect the personal data made available to us against their dissemination, loss, unauthorized use, alteration, treatment or unauthorized access as well as against any other form of unlawful treatment. In this sense, in all of our website, the forms for collecting personal data require encrypted browser sessions. Notwithstanding the security measures adopted by Aveiro Moments, we are obliged to warn everyone who surfs the Internet that they must adopt additional security measures, namely, to ensure that they use an updated PC and Browser in terms of properly configured security patches. , with an active firewall, antivirus and anti-spyware and make sure the authenticity of the sites you visit on the internet, avoiding websites whose reputation you do not trust.